Data Protection

You must consent to us processing your data by ticking the box during the checkout.

The GDPR…

The General Data Protection Regulation replaces the Data Protection Act 1998 in the UK from the 25th May 2018.  With this we have made some changes to the way we process your data through our online shop.

What we use your data for…

We use ‘Opencart’ for our ecommerce solution.  During the checkout we will collect the following information to process your order:

·         Address.  We need this information to enable your goods to be despatched as quickly as possible.  Once you complete the checkout process your information will be stored on the ‘opencart’ system only.  Somac do not store this information in any other way.  Where a courier’s systems requires more than just a printed copy, we may pass your delivery details to them to deliver your goods.

·         Phone number.  This information is desirable should any problems be encountered with your order and we need to contact you to discuss this urgently.

·         Email address.  We need this information to update you on your order status, to send you an invoice, and if you have opted in for any marketing emails to receive exclusive offers from Somac.

All of our staff are trained in the use of data and how to keep it safe.

Where your data is stored…

Your information is stored on the ‘Opencart’ encrypted server for maximum security and peace of mind.  No data is printed for storage anywhere else.

Payments…

We use PayPoint as our preferred way of processing your payment to us.  During this you will need to enter your card details.  The details on your card are passed through an encrypted system and Somac Threads Ltd will not have access to the full information on your card, only whether your payment is successful or not.  You will also need to enter the billing address associated with the card you are using, this may be different from the delivery address you choose.

Your rights…

Right to be forgotten.

·         You may request at any point for your information to be removed from our records.

Right to correct information.

·         If you feel that information about you is incorrect you may request that it is changed.

You can request to view information we store about you, or regarding any of the points above by contacting us via:

alisonriley@somac.co.uk

+44(0)1244 680506

Somac Threads Ltd
Unit 2, Brymau 4
River Lane
Chester
CH4 8RF